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Advanced Customer Service Features Module

Advanced Customer Service Features Module

Referenz : 87939

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Advanced Customer Service Features Module for Prestashop
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  • Advanced Customer Service Features Module for Prestashop
  • Advanced Customer Service Features Module for Prestashop
  • Advanced Customer Service Features Module for Prestashop
  • Advanced Customer Service Features Module for Prestashop
  • Advanced Customer Service Features Module for Prestashop
  • Advanced Customer Service Features Module for Prestashop
  • Advanced Customer Service Features Module for Prestashop

Advanced Customer Service Features Module

49,99 €
steuerfrei

The module adds to the customer service system useful features like spam prevention and multiple file attachments on the contact page and one file attachment admin responses.

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Sofort nach Zahlung herunterladen

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Benefits for Merchants *

  • Add unlimited optional file attachment fields to the contact page. File attachments are stored in the database and are sent through e-mail.
  • Send file attachment to the customers using the backoffice customer service responses.
  • Have a larger response text area on the customer service page.
  • Add the customer email address to the spam list and get rid of spam emails.
  • Use predefined order messages from the customer service response page as well.

Features *

  • Easy to use and affordable.
  • Multiple file attachment fields option is added on the contact page and a file attachment optiom for the customer service email responses on the admin side.
  • Response text area gets larger.
  • The sender email address can be added to the spam list and spam is prevented.

Benefits for customers

  • Increases efficiency on after sale correspondence
  • Increases productivity

Changelog:

v1.1.4

  • Update for Prestashop 8

v1.1.3

  • Update for Prestashop 1.7.8.8
  • Predefined messages are alphabetically sorted now

v1.1.2

  • Minor bug fix to display separate attached files at the backoffice

v1.1.1

  • Minor bug fix to display separate attached files at the backoffice

v1.1.0

  • Predefined messages are available on the customer service responses
  • Spam email records can be cancelled from the module configuration page
  • Contact form may have multiple attachments

87939

Technische Daten

Kompatibilität
Prestashop 1.7
Prestashop 8
Verfügbare Modulübersetzungen
Deutsch
Englisch
Französisch
Italienisch
Niederländisch
Polnisch
Portugiesisch
Spanisch
Front-Office-Demo
Ja
Backoffice-Demo
Ja
Version
v1.1.4
Kommentare (1)
Rang

FAQs

  • Ich erhalte einen 403-Fehler, wenn ich auf den Anhangslink klicke.

    Dies liegt am Inhalt der .htaccess-Datei im 'upload'-Ordner. Sie müssen Links von Ihrer Website zulassen. Der Inhalt der neuen .htaccess-Datei sollte wie folgt aussehen:

    # Apache 2.2
    <IfModule !mod_authz_core.c>
        Order deny,allow
        Deny from all
        Allow from env=allowed_referer
    </IfModule>

    # Apache 2.4
    <IfModule mod_authz_core.c>
        Require all denied
        <RequireAny>
            Require env allowed_referer
            Require env local_access
        </RequireAny>
    </IfModule>

    # Allow requests from megventure.com or without a Referer (optional)
    SetEnvIf Referer "^https?://(www\.)?megventure\.com(/.*)?$" allowed_referer
    SetEnvIf Referer "^$" local_access  # Allow direct access if needed (optional)

    Verwenden Sie anstelle von megventure.com den Domainnamen Ihrer Website.