Advanced Customer Service Features Module
49,99 €
Nessuna tassa
The module adds to the customer service system useful features like spam prevention and multiple file attachments on the contact page and one file attachment admin responses.
Benefits for Merchants *
- Add unlimited optional file attachment fields to the contact page. File attachments are stored in the database and are sent through e-mail.
- Send file attachment to the customers using the backoffice customer service responses.
- Have a larger response text area on the customer service page.
- Add the customer email address to the spam list and get rid of spam emails.
- Use predefined order messages from the customer service response page as well.
Features *
- Easy to use and affordable.
- Multiple file attachment fields option is added on the contact page and a file attachment optiom for the customer service email responses on the admin side.
- Response text area gets larger.
- The sender email address can be added to the spam list and spam is prevented.
Benefits for customers
- Increases efficiency on after sale correspondence
- Increases productivity
Changelog:
v1.1.4
- Update for Prestashop 8
v1.1.3
- Update for Prestashop 1.7.8.8
- Predefined messages are alphabetically sorted now
v1.1.2
- Minor bug fix to display separate attached files at the backoffice
v1.1.1
- Minor bug fix to display separate attached files at the backoffice
v1.1.0
- Predefined messages are available on the customer service responses
- Spam email records can be cancelled from the module configuration page
- Contact form may have multiple attachments
87939
Scheda tecnica
- Compatibilità
- Prestashop 1.7
Prestashop 8 - Traduzioni del Modulo Disponibili
- Francese
Inglese
Italiano
Olandese
Polacco
Portoghese
Spagnolo
Tedesco - Dimostrazione del Front-Office
- Sì
- Dimostrazione del Backoffice
- Sì
- Versione
- v1.1.4
Commenti (1)
Valutazione
FAQ
-
Riscontro un errore 403 quando clicco sul link dell'allegato.
Questo è causato dal contenuto del file .htaccess nella cartella 'upload'. È necessario consentire i collegamenti provenienti dal proprio sito web. Il contenuto del nuovo file .htaccess dovrebbe essere simile al seguente:
# Apache 2.2<IfModule !mod_authz_core.c>Order deny,allowDeny from allAllow from env=allowed_referer</IfModule>
# Apache 2.4<IfModule mod_authz_core.c>Require all denied<RequireAny>Require env allowed_refererRequire env local_access</RequireAny></IfModule>
# Allow requests from megventure.com or without a Referer (optional)SetEnvIf Referer "^https?://(www\.)?megventure\.com(/.*)?$" allowed_refererSetEnvIf Referer "^$" local_access # Allow direct access if needed (optional)Al posto di megventure.com, usa il nome di dominio del tuo sito web.
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The module adds to the customer service system useful features like spam prevention and multiple file attachments on the contact page and one file attachment admin responses.