Advanced Customer Service Features Module

Benefits for Merchants *

• Add unlimited optional file attachment fields to the contact page. File attachments are stored in the database and are sent through e-mail.
• Send file attachment to the customers using the backoffice customer service responses.
• Have a larger response text area on the customer service page.
• Add the customer email address to the spam list and get rid of spam emails.
• Use predefined order messages from the customer service response page as well.

Features *

• Easy to use and affordable.
• Multiple file attachment fields option is added on the contact page and a file attachment optiom for the customer service email responses on the admin side.
• Response text area gets larger.
• The sender email address can be added to the spam list and spam is prevented.

Benefits for customers

• Increases efficiency on after sale correspondence
• Increases productivity