Advanced Customer Service Features Module
€49.99
No tax
The module adds to the customer service system useful features like spam prevention and multiple file attachments on the contact page and one file attachment admin responses.
Benefits for Merchants *
- Add unlimited optional file attachment fields to the contact page. File attachments are stored in the database and are sent through e-mail.
- Send file attachment to the customers using the backoffice customer service responses.
- Have a larger response text area on the customer service page.
- Add the customer email address to the spam list and get rid of spam emails.
- Use predefined order messages from the customer service response page as well.
Features *
- Easy to use and affordable.
- Multiple file attachment fields option is added on the contact page and a file attachment optiom for the customer service email responses on the admin side.
- Response text area gets larger.
- The sender email address can be added to the spam list and spam is prevented.
Benefits for customers
- Increases efficiency on after sale correspondence
- Increases productivity
Changelog:
v1.1.4
- Update for Prestashop 8
v1.1.3
- Update for Prestashop 1.7.8.8
- Predefined messages are alphabetically sorted now
v1.1.2
- Minor bug fix to display separate attached files at the backoffice
v1.1.1
- Minor bug fix to display separate attached files at the backoffice
v1.1.0
- Predefined messages are available on the customer service responses
- Spam email records can be cancelled from the module configuration page
- Contact form may have multiple attachments
87939
Data sheet
- Compatibility
- Prestashop 1.7
Prestashop 8 - Available Module Translations
- Dutch
English
French
German
Italian
Polish
Portuguese
Spanish - Front-Office Demo
- Yes
- Backoffice Demo
- Yes
- Version
- v1.1.4
Comments (1)
Grade
FAQs
-
I am having 403 error when I click on the attachment link
This is because of the .htaccess file contents in the upload folder. You need to allow links coming from your website. The new htaccess file contents should be like below:
# Apache 2.2<IfModule !mod_authz_core.c>Order deny,allowDeny from allAllow from env=allowed_referer</IfModule>
# Apache 2.4<IfModule mod_authz_core.c>Require all denied<RequireAny>Require env allowed_refererRequire env local_access</RequireAny></IfModule>
# Allow requests from megventure.com or without a Referer (optional)SetEnvIf Referer "^https?://(www\.)?megventure\.com(/.*)?$" allowed_refererSetEnvIf Referer "^$" local_access # Allow direct access if needed (optional)Instead of megventure.com, use your website's domain name.
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The module adds to the customer service system useful features like spam prevention and multiple file attachments on the contact page and one file attachment admin responses.